Access, billing and refund information.

Planned alpha access

Alpha access is planned through promotional codes, without payment details or automatic conversion to a paid subscription. Access is not yet open.

The paid subscription information below applies to existing paid subscriptions and paid periods. It is not an offer to purchase alpha access and does not change existing cancellation or refund rights.

Existing Verri Individual subscriptions

Price

$9.99 USD each month.

Included

2,000 model-aware credits per successfully paid monthly period and access to the advertised GPT and Claude catalogue.

Renewal

The subscription renews monthly until cancelled. A successful payment grants the next credit allowance.

Overages

No automatic overage charge or negative credit balance. New model requests pause when sufficient credits are unavailable.

Rollover

Unused credits expire at the end of the paid period and do not roll over.

Cancellation

You can cancel through Billing in your Verri account, which opens Stripe’s secure customer portal. Cancellation normally takes effect at the end of the current paid period, so access continues until then. Cancelling stops future renewals; it does not automatically refund the current period.

Refunds and errors

Your mandatory consumer rights are not affected. If a payment is duplicated, incorrect, unauthorised, or the service was not supplied as agreed, use the authenticated support channel at app.verri.ai/support. Include the invoice or receipt reference, but never send full card details.

Outside rights provided by law, subscription fees are generally non-refundable once a paid period has begun. We may provide a refund or credit where fair in the circumstances.

UK cancellation rights

If you are a UK consumer, online purchases can carry a 14-day cancellation right. When you ask for digital service to begin during that period, the amount refundable may reflect service already supplied where the law permits. Verri does not claim that statutory rights are waived merely because access begins. Contact us promptly through app.verri.ai/support if you want to cancel under a statutory right.

Failed payments and changes

If renewal payment fails, paid model access and new requests may be restricted, while account and conversation data are retained under the privacy policy. We will communicate material price or subscription changes before they take effect where required.

See the Terms of Service and Privacy Policy for related information.