Verri Support

Find the right support starting point.

Use public information for common product, billing and privacy questions, or open the verified secure-support route for help linked to your Verri account.

Open secure support Read billing guidance

Clear contact boundary

Account-specific support is authenticated.

The secure support route is part of the Verri application at app.verri.ai. This public page does not submit a request, create a ticket or collect support information.

Support options

Use public guidance or secure account support.

Choose the route that matches your question. Account-specific requests belong in the authenticated support channel so ownership and replies stay together.

Secure account support

Open secure support

Sign-in access

Go to the verified sign-in page before opening account-specific support.

Billing and refunds

Read billing and refund information, then use secure support if your request is specific to your account.

Read billing guidance

Privacy and data rights

Review the Privacy Policy. Authenticated support is the verified route for account-linked privacy and data-rights requests.

Read the Privacy Policy

Product and usage

Review current capability boundaries and model-aware credit guidance before creating an account.

Explore the platform

General enquiries

A monitored general public contact address or form is not currently published. The Contact page records that boundary.

View contact options

Before requesting help

Protect sensitive information.

Use the authenticated support route for account-specific matters. Never share your password, authentication codes or full payment-card details in a support request.

Describe the issue

Explain what you expected, what happened and the steps that led to the problem without including secrets.

Keep account details secure

Use the secure channel when the request depends on account ownership, billing records or private workspace information.

Review important guidance

Verri support information is not emergency, legal, medical or financial advice. Use an appropriate qualified service when needed.